Our Company

In 2008, Knowledge in Development (KID) Inc. was founded by Daniela O’Neill to publish and distribute the Language Use Inventory (LUI) to professionals and researchers.

As the developer of the LUI, Daniela had several goals in founding the company, that continue to guide the company today including

  • to provide the LUI Questionnaire to users in a high-quality form at the lowest price possible to cover costs and permit further improvements to the LUI
  • to be able to continue, with proceeds from the LUI, to develop new features directly in response to feedback from users, which to date have included
    • adding LUI Child Reports with language-age equivalent scores for users using the LUI with children older than the 47 month norms
    • adding Part and subscale results in graph form to the LUI Child Report
    • replacing the old Excel scoring calculator with an online scoring calculator accessible from any device
    • replacing the entire old website with a brand new online platform that now allows users to administer the LUI fully online with parents, in house or via email
  • to make it easy for users to ask questions to Daniela directly about the LUI and for Daniela to learn from users how to improve the usability of the LUI to professionals, researchers, and parents in their everyday settings
  • to ensure that eventual, official translations/adaptations of the LUI into other languages maintain the high empirical and psychometric properties of the LUI
  • to offer researchers conducting translations of the LUI a means of distributing the LUI and remaining in contact with users of their translations in order to further develop them as needed
  • to eventually be in a position to give back to students, researchers, and the wider community of parents and children in Canada, which at present has begun with:
    • establishment of the annual Knowledge in Development Child Language Research Award to a graduating undergraduate student at the University of Waterloo to help support a future generation of researchers and clinicians in the field of child language
    • substantial discounts to students using the LUI in research and researchers in other countries facing severe financial constraints

All proceeds from the LUI to date have been used to develop new features, increase awareness and use of LUI, and for the Child Language Research undergraduate award.

A bit more history about Knowledge in Development:

Knowledge in Development Inc. is a registered Ontario corporation based in Waterloo, Ontario, Canada. In March 2011, Knowledge in Development became a client of the Accelerator Centre (AC), a world-renowned centre for the cultivation of technology entrepreneurship located in the David Johnston Research + Technology Park at the University of Waterloo. With the help of the AC and Communitech, VentureStart funding to support the development of the Language Use Inventory online platform was secured from the Research Innovation Commercialization (RIC) Centre supported by the Ministry of Economic Development & Innovation.

Our amazing web developer is Lucas Harron, founder and CEO of Great Blue Technologies in Waterloo, Ontario.

Knowledge in Development Inc.
5-420 Erb Street West, Suite 403
Waterloo, Ontario, Canada N2L 6 K6
tel/fax: (888) 232 2502

It is an important goal of Knowledge in Development to give back to our local and Canadian community by supporting young students entering the field of speech-language pathology and community initiatives aimed at fostering young children’s communicative development.

Annual Child Language Research Award
A portion of the proceeds from all sales is helping to support future researchers and clinicians in the field of child language! We have proudly established an annual Child Language Research Award at the University of Waterloo. This monetary award is presented annually to one graduating undergraduate student based on their academic excellence and a demonstrated commitment to future study related to child language development in a postgraduate program (e.g., developmental psychology; speech-language pathology).

Past award recipients include:
2011 Ragini Suresh
2012 Mary Krupicz
2013 Zachary Miller
2014 Olivia Daub
2015 Nasim Amadpour
2016 (awarded jointly) Taylor Riemersma and Richard Holmes

We also seek opportunities to support efforts of local community members, teachers, schools that will make a difference to children’s early communicative development. Contact us for more information.

As we grow, we would be interested in hearing from other researchers who may want to explore publishing with us. Get in touch!

Last revised: September 24, 2014

1. INTRODUCTION AND ACCEPTANCE

Welcome to the Language Use Inventory website, a website owned and operated by Knowledge in Development Inc. (“We”, “Our”, or “Us”). These terms of use (“Terms of Use”) contain the legal terms and conditions that govern your use of any website or web page operated or provided by Us (each a “Website”) including, without limitation, my-childs-talk.com, mychildstalk.ca, languageuseinventory.com, languageuseinventory.ca, knowledgeindevelopment.com and knowledgeindevelopment.ca. These Terms of Use apply to all websites that reference these Terms of Use.

By using a Website, you agree, without limitation or qualification, to be bound by these Terms of Use and such other additional or alternative terms, conditions, rules and policies including, without limitation, the Privacy Policy (as defined below), which are displayed or to which you may be directed in connection with any particular Website or any of the services available on a Website, all as may be modified by Us from time to time in Our sole discretion.

If you do not agree to these terms of use, then you must discontinue accessing and/or using all Websites.

We may modify these Terms of Use at any time, without notice and in Our sole discretion. Your continued use of a Website after any modification to the Terms of Use will constitute your acknowledgement and acceptance of the Terms of Use as modified. Please consult these Terms of Use regularly to review for changes.

2. PRIVACY

You can view Our privacy policy (the “Privacy Policy”) here http://www.languageuseinventory.com/Company/PrivacyPolicy, which is incorporated herein by reference. The Privacy Policy provides your rights and Our responsibilities with regard to Our collection, use and disclosure of your personal information as a user of the Website. We will not use your personal information in any way inconsistent with the Privacy Policy.

We may use cookies, tracking tools such as scripts, internet tags, cookies, graphic tags, web beacons and similar means (collectively, “Tags”) on the Website to enhance functionality and navigation for Our visitors. Portions of the Website may use analytical tools that are operated by Us and third party providers (collectively, the “Analytical Tools”). Our use of Tags and Analytical Tools is further described in the Privacy Policy. Tags may be placed by Us and/or the third party providers of Analytical Tools. By using the Website, you hereby consent to the placement of Tags for the purposes set forth in these Terms of Use and the Privacy Policy.

3. ACCESS AND USE

Subject to these Terms of Use, you may use the Website as a "Visitor" (which means you are just browsing the Website and are not accessing features or services that require you to have an account registered with Us) or a "Registered User" (which means you have registered for an account to use certain features or services available on the Website and have agreed to be bound by the terms, conditions, rules, policies or agreements that are applicable to your use of such features or services).

4. WEBSITE CONTENT

We do not represent or warrant that any of the content or materials presented on the Website are appropriate or available for use in other locations or jurisdictions. If you access the Website from a jurisdiction other than Canada, you agree that you do so on your own initiative, and are responsible for compliance with local laws. We shall not be liable regardless of the cause or duration, for any errors, inaccuracies, omissions or other defect in, the information contained within the Website.

5. MODIFICATION

We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Website or any part thereof, with or without notice. We shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Website. We may establish general practices and limits concerning use of the Website.

6. INTELLECTUAL PROPERTY

We reserve all rights not granted in and to the content and materials available on the Website. All materials available through the Website, including, but not limited to, text, images, illustrations and other data, are protected by copyrights which are owned or licensed by Us. You may not reproduce, perform, create derivative works from, republish, transmit, or distribute in any way whatsoever any materials from Our Website without Our prior written permission.

7. INDEMNIFICATION

You agree to indemnify and hold Us and Our officers, directors, employees harmless from and against any and all claims, demands, expenses (including, but not limited to, reasonable legal fees), damages, causes of action, obligations, liabilities, losses and costs or debt arising out of, or asserted in connection with: (i) your connection to, access or use of the Website; (ii) your violation of these Terms of Use; and/or (iii) your violation of the rights of any other person or entity.

8. DISCLAIMER

YOU AGREE THAT YOUR USE OF ALL THE WEBSITE SHALL BE AT YOUR OWN RISK. THE WEBSITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS FOR YOUR USE. TO THE FULLEST EXTENT PERMITTED BY LAW, WE EXPRESSLY DISCLAIMS ALL, AND MAKE NO, REPRESENTATIONS, WARRANTIES, CONDITIONS OR UNDERTAKINGS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, IN CONNECTION WITH THE WEBSITE INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR OR GENERAL PURPOSE, QUALITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT ANY ERRORS OR DEFECTS IN THE WEBSITE WILL BE CORRECTED, AND DO NOT ASSUME RESPONSIBILITY FOR THE CONDUCT OF ANY USERS OF THE WEBSITE, WHETHER ONLINE OR OFFLINE.

9. LIMITATION OF LIABILITY

YOU AGREE THAT UNDER NO CIRCUMSTANCES WILL WE OR OUR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS, BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER ARISING BY LAW, STATUTE, USAGE OF TRADE, CUSTOM, COURSE OF DEALING OR PERFORMANCE, OR THE PARTIES' CONDUCT OR COMMUNICATION WITH ONE ANOTHER, OR AS A RESULT OF THE NATURE OF THESE TERMS OF USE OR IN CONFORMITY WITH USAGE, EQUITY OR LAW OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THE WEBSITE INCLUDING, BUT NOT LIMITED TO, ANY: (A) USE, INABILITY TO USE OR PERFORMANCE OF ANY OF THE WEBSITE; (B) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT OF OR SOFTWARE UNDERLYING ANY OF THE WEBSITE; (C) BUGS OR VIRUSES WHICH MAY BE TRANSMITTED TO OR THROUGH ANY OF THE WEBSITE; (D) INTERRUPTION OR CESSATION OF SERVICE OR OF TRANSMISSION OF THE ANY OF THE WEBSITE; AND/OR (E) UNAUTHORIZED ACCESS TO OR USE OF OUR OR OUR CONTRACTORS’ SECURE SERVERS.

10. THIRD PARTY WEBSITES AND LINKS

The Website may contain links to or the content of/from third party websites (collectively, “Third Party Websites”). Third Party Websites are not owned or controlled by Us, therefore We have no control over any products, services, materials or other information in or available through Third Party Websites. We assume no responsibility for any Third Party Website including, but not limited to, any content within on or available at a Third Party Website. You agree that You assume all risk when accessing any Third Party Websites, and release Us from any and all liability resulting from the access and/or use of Third Party Websites. It is Your responsibility to take all protective measures to guard against viruses or other destructive devices, programs. We make no representation, warranty, condition or undertaking regarding, nor endorses, any Third Party Websites.

11. SECURITY

We reserve the right to fully cooperate with any law enforcement authorities or court order requesting or directing Us to disclose the identity of anyone posting any e-mail or other messages, or publishing or otherwise making available any other user-generated content that is believed or alleged (reasonably or not) to violate these Terms of Use or any law or regulation. You acknowledge and agree that We may investigate any violations of law and may cooperate with law enforcement authorities in prosecuting You in this regard.

12. GOVERNING LAW

These Terms of Use shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regards to conflict of laws principles. You hereby irrevocably attorn to the exclusive jurisdiction of the courts of the Province of Ontario, Canada, without regards its principles of conflict of laws.

13. GENERAL PROVISIONS

These Terms of Use, and any rights or licenses granted or waived herein, may not be transferred or assigned by you, but may be assigned by Us without restriction. In the event that any provision is determined to be unenforceable or invalid, that provision will nonetheless be enforced to the fullest extent permitted by applicable law, and that determination will not affect the validity and enforceability of any other remaining provisions of these Terms of Use. The failure of Us to exercise or enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision. The headings used in these Terms of Use are included for convenience only and will not limit or otherwise affect these Terms of Use.

Policy on Privacy of Customer Personal Information

Knowledge In Development Inc. (“Knowledge in Development”, “Our”, or “We”) is committed to protecting the privacy and security of your personal information obtained by reason of your customer relationship with Knowledge in Development. We have taken steps to minimize or not collect certain types of private information at all, such as your child’s name. We do not connect information supplied directly by you (e.g., in the registration process) with other incidentally-collected information such as the type of web browser, operating system, or IP address you are using to access Our website. However, there is certain personal information which is required. This policy explains the types of customer personal information We collect, how it is used, and the steps We take to ensure your personal information is handled appropriately.

Our policies and practices have been designed to comply with the Personal Information Protection and Electronic Documents Act (Canada) and corresponding provincial privacy acts.

What is personal information?

Personal information is information that refers to an individual specifically and is recorded in any form. Personal information includes such things as age, income, date of birth, and credit records.

We are accountable to you

Knowledge in Development is responsible for all personal information under its control, including any personal information that is transferred to third parties for processing, storage or other purposes. We have employees in each of Our business units who are accountable for compliance with these privacy and security principles.

We let you know why We collect and use your personal information and get your consent

Knowledge in Development identifies the purpose for which your personal information is collected and will be used or disclosed. If that purpose is not listed below We will do this before or at the time the information is actually being collected. You will be deemed to consent to Our use of your personal information for the purpose of:

  • communicating with you generally;
  • processing your Reports or purchases of other services;
  • protecting against fraud or error;
  • providing products and/or services requested by you;
  • to administer and manage Our business operations;
  • to help prevent or investigate fraud, theft of power or other breaches of the law;
  • to request customer participation in surveys;
  • performing statistical analyses of user behaviour and characteristics, in order to measure interest in and use of the various sections of this site so as to improve design and navigation and to gather marketing information. Only aggregated data from these analyses, not individual data, will be used for this purpose;
  • complying with legal and governmental requirements; and
  • fulfilling any other purpose that would be reasonably apparent to the average person at the time We collect it from you.

Otherwise, Knowledge in Development will obtain your express consent (by verbal, written or electronic agreement) to collect, use or disclose your personal information. You can change your consent preferences at any time by contacting Our customer service team, where Our employees can help direct you to the appropriate department within Knowledge in Development To change your preferences, refer to the “How to contact us” section below.

We limit collection of your personal information

Knowledge in Development collects only the information required to provide products and services to you. We will collect personal information only by clear, fair and lawful means.

We receive and store any information you enter on Our webpages or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of Our features.

We also receive and store certain types of information whenever you interact with us. For example, like many websites, we may use statistical and analytical tools that may be operated by Knowledge in Development and/or third party providers (collectively, the “Analytical Tools”). The Analytical Tools may use “cookies” and/or web beacons.

Cookies are alphanumeric identifiers that We transfer to your computer’s hard drive through your web browser, to enable Our systems to recognize your browser and to provide features such as easy one click purchasing, personalized greetings, and storage of items including, without limitations, your Report or your partially completed questionnaire between visits.

A web beacon, also known as a "clear GIF" (a common format for image files), is an invisible file located on web pages that you visit. They are often used in combination with a cookie to track navigation of a website. If you visit a page on a Our websites that contains a web beacon, it communicates with your computer to determine, among other things, whether you have been to that page before or viewed a particular advertisement.

The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer. We will ensure compliance with any settings you choose to use. As cookies allow you to take advantage of some of Our websites’ essential features, We recommend you leave them turned on. For instance, if you block or otherwise reject Our cookies, you will not be able to open and account, proceed to purchase a Report, or use any services that require you to sign in to one of Our websites.

Examples of the information We collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login for your account on Our websites; e-mail address; password for your account on Our websites; computer and connection information, such as browser type, version and timezone setting, browser plug-in types and versions, operating system, and platform; purchase history, which We sometimes aggregate with similar information from other customers; the full Uniform Resource Locators (URL) clickstream to, through, and from Our websites, including date and time; cookie numbers; products you viewed or searched for; and the telephone number used to call Our customer service number if any. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of Our websites for fraud prevention and other purposes. During some visits We may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

We limit disclosure and retention of your personal information

Knowledge in Development does not disclose personal information to any organization or person for any reason except the following:

  • We may share your personal information with third party organizations in order to offer you a product or service. You can tell when a third party is involved in your transactions, and We share customer information related to those transactions with that third party.
  • We employ other companies and individuals to perform functions on Our behalf. Examples include processing credit card payments and tracking website traffic. They have access to personal information needed to perform their functions, but may not use it for other purposes. We may use service providers located outside of Canada, and, if applicable, your personal information may be processed and stored in other countries and therefore may be subject to disclosure under the laws of those countries.
  • In the unlikely event that Knowledge in Development or substantially all of its assets are acquired, customer information of course will be one of the transferred assets.

You are deemed to consent to disclosure of your personal information for those purposes. If your personal information is shared with third parties, those third parties are bound by appropriate agreements with Knowledge in Development to secure and protect the confidentiality of your personal information.

Knowledge in Development retains your personal information only as long as it is required for Our business relationship or as required by federal and provincial laws.

We keep your personal information up to date and accurate

Knowledge in Development keeps your personal information up to date, accurate and relevant for its intended use.

You may request access to the personal information We have on record in order to review and amend the information, as appropriate. In circumstances where your personal information has been provided by a third party, We will refer you to that party. To access your personal information, refer to the “How to contact us” section below.

The security of your personal information is a priority for Knowledge in Development

We take steps to safeguard your personal information, regardless of the format in which it is held, including:

  • physical security measures such as restricted access facilities and locked filing cabinets;
  • electronic security measures for computerized personal information such as password protection, database encryption and personal identification numbers;
  • We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you enter;
  • revealing only the last four digits of your credit card numbers when confirming an order. Of course, We transmit the entire credit card number to the appropriate credit card company during order processing;
  • organizational processes such as limiting access to your personal information to a selected group of individuals; and
  • contractual obligations with third parties who need access to your personal information requiring them to protect and secure your personal information.

It is important for you to protect against unauthorized access to your password and your computer. Be sure to sign off when you’ve finished using any shared computer.

We are open about Our privacy and security policy

We are committed to providing you with understandable and easily available information about Our policy and practices related to management of your personal information. This policy and any related information is available at all times on Our websites, under Privacy or on request. To contact us, refer to the “How to contact us” section below.

We provide access to your personal information that We store

You can request access to your personal information stored by Knowledge in Development. To contact us, refer to the “How to contact us” section below. Upon receiving such a request, Knowledge in Development will:

  • inform you about what type of personal information We have on record or in Our control, how it is used and to whom it may have been disclosed;
  • provide you with access to your information so you can review and verify the accuracy and completeness and request changes to the information; and
  • make any necessary updates to your personal information.

We respond to your questions, concerns and complaints about privacy

Knowledge in Development responds in a timely manner to your questions, concerns and complaints about the privacy of your personal information and Our privacy policies and procedures.

How to contact us

Knowledge in Development Inc. 5-420 Erb Street W., Suite 403 Waterloo, Ontario, Canada N2L 6K6 (888) 232-2502

You may contact us by emailing us at sales@languageuseinventory.com. If your questions, concerns and complaints have not been resolved to your satisfaction or if you have further questions, you can contact us by e-mailing us at sales@languageuseinventory.com, to the attention of the Privacy Officer.

Our business changes constantly, and this Privacy Policy will change also. We may e-mail periodic reminders of Our notices and conditions, unless you have instructed us not to, but you should check Our websites frequently to see recent changes. We are, however, committed to protecting your information and will never materially change Our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.